What does working with you actually look like day-to-day?

From your perspective, we look like ducks on top of a placid pond. But under those calm waters, we're churning our little feet to fully manage, iterate, and expand your email program. We schedule weekly or bi-weekly check-ins (based on your preferences), and lean on our streamlined systems to provide you with an on-demand, panoramic view of everything from the creative assets to the content calendar.

How long before we see results?

In this world, nothing is certain except death, taxes, and unrealistic marketing expectations. While we certainly look for quick-wins and initial tweaks that present huge upside, achieving longer-term goals (like increasing your total email revenue share by 10%) certainly take time. We approach a typical project with a 3-month ramp period. By the end of the third month your strategic foundation is set, lists are segmented, pop-up is regularly tested, content calendar has weeks of campaigns scheduled, and flows are purring like well-tuned engines.

Do you write the copy too, or just design?

We can do it all — offer refinement, campaign concepts, content calendar, copywriting, design, platform implementation, list segmentation, pop-up testing, ongoing management, and troubleshooting.

How many emails will you send per month?

The number of emails you send matters, without a doubt. But the quantity doesn't tell the whole story. It depends on your business dynamics, audience expectations, and your unique balance between engagement-based and promotional-based content. Regardless of your tier, we'll almost never send fewer than two or more than five (with exceptions).

What do you need from us to get started?

It all starts with a quick discovery call. We'll ask you some questions to inform your free email lifecycle audit, which includes our proposal alongside the findings. The audit takes three to five business days to complete. From there, we get the contract signed, invoice paid, and onboarding form sent out. Once the onboarding is complete, we spend one to two weeks setting up your project workflow, gaining access to accounts, and designing campaign/flow assets.

What makes you different from hiring an in-house person or another agency?

We learn your business to the level of an in-house hire, while giving you the flexibility and expertise of an agency. We're more like email lifecycle consultants than an email agency — meticulous, organized, proactive, communicative, and relationship-driven.

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of your
of your
emails
emails

We spice up your email marketing with modern strategy, refreshed design, and intelligent automation, all without dulling down your authentic brand voice.

Let's talk emails

Your email list is the one marketing asset you truly own — we help you act like it.

We build the campaigns, automations, and lifecycle structure that keep customers coming back for the long haul, all in your brand's authentic voice.

$3.7m

Small biz revenue generated

375,000+

Subscribers managed

5.3%

Avg monthly list growth

20+

Testable flow automations

Setup &
Setup &
Strategy
Strategy

We audit your current setup, align on goals, and build the foundation — clean lists, sharp segmentation, and a content calendar that's ready to roll.

Let's talk emails

Design &
Design &
Launch
Launch

We design and launch your full email ecosystem — flows, campaigns, pop-ups, and creative assets that turn your biggest fans into your most reliable revenue.

Let's talk emails

Iterate &
Iterate &
Improve
Improve

We keep a close eye on what's working, double down on the winners, and quietly tune everything else — so your email program gets sharper with every send.

Let's talk emails

Rethinking your email lifecycle will grow your base, strengthen your brand, and bring home the bacon...

"Ghost Pepper has helped my business with key insights, a clear email marketing deployment strategy, and asset creation."

Patrick Campeau

Founder, WOLFS Provisions

“I was consistently blown away by their ability to bring out the best of our brand in our email campaigns.”

Alissa Neubauer

CRM Manager at TELUS Agriculture

“They investigated creative problems in playful ways, always looking for a better way to represent information and tell stories.”

Mika Caldera

Senior Graphic Designer at UCONN

“Ghostpepper's been awesome to work with. They really get the email game. Super responsive, highly recommend.”

Jon Anderson

Founder, Two Story Melody

“They do a fantastic job. The work is well thoguht out, strategic, and creative. A pleasure to work with!”

Chris Lottman

Head of Online Services, Whistler Media

faq
faq

Let's talk about the elephants in the inbox — we'll answer questions until you have complete clarity.

ask moreask moreof yourof youremailsemails

Your email list is the one marketing asset you truly own — we help you act like it.

Setup & Setup & StrategyStrategy

Design &Design &LaunchLaunch

Iterate &Iterate &ImproveImprove

Rethinking your email lifecycle will grow your base, strengthen your brand, and bring home the bacon...

faqfaq

ask more
ask more
of your
of your
emails
emails

Setup &
Setup &
Strategy
Strategy

Design &
Design &
Launch
Launch

Iterate &
Iterate &
Improve
Improve

faq
faq